Meet the Team


Jenna Sheffield

Interim Director

Jenna has eleven years of experience teaching a wide range of professional and technical writing courses, and first-year writing courses. Her Ph.D. is in Rhetoric, Composition, and the Teaching of English from the University of Arizona. Her research specializations include professional and technical writing pedagogy, writing program administration, and digital pedagogy. Her research has appeared in national and international publications, such as Computers and Composition International, The WAC Journal, Computers and Composition Online, and Composition Forum. Jenna has led a wide variety of faculty development initiatives in her roles as Writing Across the Curriculum Director (6 years), Assistant Dean (2 years), and Assistant Provost for Curriculum Innovation (1 year).

Jenna can work with faculty in teaching consultations on topics including:

  • Curriculum development

  • Syllabus design

  • Writing Student Learning Outcomes (SLOs)

  • Educational technology

  • Creating community in the classroom

  • Active learning strategies

  • Writing effective assignment prompts

  • Grading writing efficiently and effectively

  • Converting a face-to-face course to an online or hybrid delivery mode

Devon Moore

Assistant Director

Devon has a B.S. in Marketing from the University of Massachusetts Amherst and has worked in brand marketing and quantitative marketing research. Following experience teaching English abroad, she completed a Master of Science in Teaching English to Speakers of Other Languages (TESOL). Devon has worked at the University of New Haven since 2017, where she has applied her knowledge of both marketing & teaching to her role as Writing Programs Coordinator. Additionally, Devon is an adjunct instructor who has taught First-Year Writing and Technical Writing in the English Department.


As the Assistant Director of the Center for Teaching Excellence, Devon can support faculty in teaching consultations on the following topics:

  • working with language learners/linguistic minority students

  •  supporting underachieving students

  • designing mid-semester student surveys

  • creating/promoting workshops or instructor resources

  • Grading writing assignments

  • Structuring an online course

  • Running effective discussion forums

  • Engaging students

  • Document design

  • Syllabus design

  • Basic video editing

  • Slide design (Powerpoint, Canva)

Lisa Scranton

Director of Faculty Support Services & Administrative Process Improvement

Lisa has an M.A. in Industrial Organizational Psychology from University of New Haven and holds a CAPM in Project Management.

Lisa blends her knowledge of workplace psychology with the hard skills of computer program use. Since 2003, she has worked across the university to streamline administrative processes and inspire faculty and staff to use systems confidently. 

She is the administrator for Interfolio and Digital Measures, and trains faculty and staff on various other systems.

Lisa assists with collaboration opportunities, provides support for CTE programming, and creates documentation on web-based student engagement apps.

Lisa will help faculty through processes such as:

  • Orientation

  • Reviews

  • Award processes 

She will provide training on:

  • Digital Measures

  • Banner Student

  • Degree Audit

  • Argos Reports

  • MS Teams

  • Mentimeter

  • Poll Everywhere